Puffy · Support

Puffy Support

Have a question or a problem with Puffy? Reach us in either of these ways.

Contact us

Email: [email protected]. Please include the app version and your device model so we can help faster.
In the app: open the Help menu in Puffy. Your message goes straight to the Widzu team.

Frequently asked questions

Do I need an account?

No. Puffy needs no sign-up or login, and your habit records are stored on your device. No server receives them.

What happens if I miss a day?

Your consistency score only drops a little, and your streak stays safe as long as you do not miss two days in a row. There is also a weekly streak protection and a rest mode for holidays or sick days.

What is Puff AI?

Puff AI reads your habit records on your device and gives you weekly reviews and personal suggestions. It is not a chat service and does not send data to any server. The free version includes the weekly summary and 1 quick question per day.

What happens when I change phones?

Create a password-encrypted backup to a file you choose, then restore it on your new phone. Premium purchases can be restored with the same Google Play account.

When will Puffy be on Google Play and the App Store?

Puffy is being prepared for closed testing on Google Play. You can try it early by becoming a tester. An iPhone version is not available yet.